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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alan Aziz

September 19, 2025

5  out of  5
rating by Alan Aziz
"Very nice people and service in this office! Highly recommend them for your insurance needs!"
We responded:
"Thank you for the recommendation! We’re so glad to hear you’ve had a great experience with our team. It’s our pleasure to help with your life and auto insurance needs!"
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Donna Townsley

September 16, 2025

5  out of  5
rating by Donna Townsley
"He was very helpful and made it very easy for me and that was greatly appreciated"
We responded:
"Thank you for your feedback! We’re glad our team made the process easy and helpful for your vehicle insurance needs. We truly appreciate your trust!"
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Shaun DeLong

August 31, 2025

5  out of  5
rating by Shaun DeLong
"So I was shopping around looking for a different insurance company one day and I received a call from Jake at this location. Long story short, I ended up switching my home and auto to State Farm obviously because they had a better quote for me on my new vehicle than my previous and other providers. Plus Jake mentioned a specific coverage that could be very beneficial for me in the future in which I added to the policy and still had a better rate than my previous provider. Although very young, he was very professional, courteous, and understanding to my needs and wants. He really seems like he enjoys what he does and I appreciate him for all his help. If I have any questions and/or concerns, Jake is just a phone call away. Thank you Jake!"
We responded:
"Thank you for sharing your experience! We’re glad Jake could provide a great quote and guide you to coverage that fits your needs. It’s wonderful to hear his professionalism and dedication made the process smooth and easy. We appreciate your trust in State Farm and look forward to helping you in the future!"
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stow market

August 21, 2025

5  out of  5
rating by stow market
"I recently purchased car insurance and a term life policy through my State Farm agent, Salah Orsan, and I had an excellent experience. Salah took the time to walk me through all of my options, explained everything clearly, and made sure I understood the coverage I was getting. The process was smooth and stress-free, and I really appreciated his professionalism, patience, and personal attention. I feel confident knowing I’m well covered, both for my car and for my family’s future. I highly recommend Salah Orsan if you’re looking for a knowledgeable and trustworthy State Farm agent!"
We responded:
"Thank you for your kind words! We’re thrilled Salah Orsan could provide clear guidance and personal attention while helping with your car and life insurance. We truly appreciate your recommendation and trust!"
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Zuhair Al hadrawi

August 19, 2025

5  out of  5
rating by Zuhair Al hadrawi
"Great service at Salah Orsan State Farm. They help my daughters auto insurance and life insurance.i couldn’t be happier. I recommend this office"
We responded:
"Thank you for your kind words and recommendation! We’re so glad our team could help with your daughter’s auto and life insurance, and we’re happy to know you had a great experience with our office."
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Debbie Nicholson

August 8, 2025

5  out of  5
rating by Debbie Nicholson
"I thank JAKE from State Farm (yep like the commercial, but not the same person) for meeting with me and reviewing my policies. All questions answered and additional coverage was added. I have been with State Farm since I was 16 with my first car. It been a LONG time relationship. Thanks again."
We responded:
"Hi Debbie! Thank you for your kind words and for being part of the State Farm family for so many years! We’re glad Jake was able to review your policies, answer your questions, and help you get the additional coverage you needed. We truly value your long-standing trust and loyalty!"
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Tornike Metskhvarishvili

August 6, 2025

5  out of  5
rating by Tornike Metskhvarishvili
"I transferred from a different insurance to state farm and big part of it was Conor whos the top employee, absolutely an amazing guy and a great professional, i insured my vehicle and got rentals insurance as well, he explained and digested information to the smallest details and gave me an amazing savings. I had 6 of my friends go to Conor and switch to state farm, if you want great price and a professional you go to Conor."
We responded:
"thank you, Tornike, for your feedback I'm glad Carson was able to help you with your insurance needs. welcome to Statefarm family."
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Ryan Fowler

August 5, 2025

5  out of  5
rating by Ryan Fowler
"Couldn’t be happier with the service I’ve received ! They’ve helped me in more ways than one in getting me more affordable car insurance. And just worked with Jake today to renew my renters policy and sign up for a very affordable term life insurance policy. He couldn’t have been nicer! Everyone in their office actually cares about you as a person, not just a policy number and that matters a lot, as I’ve learned from working with other insurance companies."
We responded:
"Thank you for the review, Ryan! I am glad Jake was able to assist you with your life and renters' insurance needs! We pride ourselves on providing exceptional customer service in our office. We always want to put the customer first! Welcome to the State Farm family! "
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Phillip Solari

March 27, 2025

5  out of  5
rating by Phillip Solari
"Keona has helped me out with home and auto and I could not be happier with her service. She is very responsive, professional and genuinely wants to help! Would highly recommend her and all of the Salah Orsan agency."
We responded:
"Thank you for sharing your wonderful experience! We're so glad to hear that Keona provided you with exceptional service and that you're happy with the results. Your review means a lot to us! If you ever need assistance in the future, don’t hesitate to reach out."
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Clifford Macdonald

March 25, 2025

5  out of  5
rating by Clifford Macdonald
"I am very satisfied with my service with Keona. I have saved $2,000 a year on my auto insurance by switching to State Farm. I am not very tech savvy so she assisted me with setting up the app. Will highly recommend this office."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Keona was able to help you save on your auto insurance and assist with setting up the app. It’s wonderful to know you're satisfied with the service. We appreciate your review and look forward to assisting you again whenever you need!"
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Keona Henderson

December 22, 2024

5  out of  5
rating by Keona Henderson
"Gehrig was very knowledgeable and helpful on providing life insurance coverage for myself and my children."
We responded:
"thank you so much for your review."
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Asha wisniewski

December 21, 2024

5  out of  5
rating by Asha wisniewski
"Keona and Gehrig got me some great coverage on some insurance. I am so relieved and thankful for their services. They got me some great coverage in less than ten minutes. Get you some life insurance today!"
We responded:
"Asha I'm glad we were able to provide you with your insurance needs. thank you for your business and welcome to Statefarm family."
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Baboye Lam

October 3, 2024

5  out of  5
rating by Baboye Lam
"Very nice office . Gehrig did an awesome job help my with my car and life insurance."
We responded:
"thank you for your review and welcome to Statefarm."
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Teresa Bookamer

July 13, 2024

5  out of  5
rating by Teresa Bookamer
"I live out of state but needed to purchase insurance for my daughter who is moving to St. Louis. Gehrig was extremely helpful in this process. He was very responsive to all of my questions and made the whole process easy. Highly recommend!"
We responded:
"Thank you Teresa for your feedback.im glad Gehrig was able to provide you with great customer service and help you with your insurance needs. welcome to Statefarm family."
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Rosalind Young

April 30, 2024

5  out of  5
rating by Rosalind Young
"The customer service I received exceeded my expectations. Thanks Lori for a great experience!!!"
We responded:
"thank you for the review. I'm glad we are able to provide you with great customer service and welcome to Statefarm."
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Sophie Cohen

March 9, 2024

5  out of  5
rating by Sophie Cohen
"These people are amazing! Super helpful and fun to chat with."
We responded:
"thank you for your review. I, glad we are able to help you."
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Yousef Abouamra

February 1, 2024

5  out of  5
rating by Yousef Abouamra
"Best customer service they will help with whatever u need"
We responded:
"Thank Yousef for your feedback and thank you for your business' glad we able to help with your auto and your life insurance."
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Samantha Watret

November 24, 2023

5  out of  5
rating by Samantha Watret
"I've had SFI before and switched to a company that I thought was cheaper for car insurance. Upon talking with Lori and Geni, they were able to quote me not only something significantly cheaper, but was able to wrap in life insurance and a renters policy STILL cheaper than what I was paying at my last place. Although Lori and Geni have no control over what something costs, I appreciated them asking me about my lifestyle and using that to find a packaged deal that takes care of me beyond being behind the wheel. Highly recommend shopping around to see what other deals you can get - especially with the deal I got just now through State Farm Insurance."
We responded:
"thank you for your feed back. I'm glad we were able t provide you with auto and life coverage to fit your family budget. welcome to Statefarm family."
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Samia Al-Fatlawi

November 21, 2023

5  out of  5
rating by Samia Al-Fatlawi
"Ms.Geni got me the best quote on renters and car insurance. Always helpful and have all the answers to everything recommend to everyone 100%."
We responded:
"thank you Samia for your feed back. I'm glad Geni was able to provide you with great rate for your auto and renters. welcome to Statefarm family."
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Amy Godier

November 17, 2023

5  out of  5
rating by Amy Godier
"I found myself in a state of crisis when I was between rentals and my previous company raised my rates over $1,100/month. Lori worked with me FOR WEEKS, through every twist and turn until I landed in a safe place with a new lease. She must have run ten quotes, helping me find the most advantageous places to relocate. Somehow she provided these quotes within minutes as well. Highly responsive, smart, dedicated, and beyond helpful."
We responded:
"thank you Amy for the review. so glad Lori was able to provide you with the best deal, and welcome to Statefarm family."
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Sarah Denos

September 29, 2023

5  out of  5
rating by Sarah Denos
"Switched both of our vehicles and our home insurance to State Farm and saved so much money! Lori was fantastic to work with. She was freiendly, knowledgeable, efficient and had amazing response times."
We responded:
"thank you Sarah for taking the time and write the review.im glad Lori was able to help you and provide you with fantastic service for your insurance needs."
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Jerrold Siegel

September 23, 2023

5  out of  5
rating by Jerrold Siegel
"Service and care was wonderful."
We responded:
"Thank you Jerrold glad we provide you with great service and help you with your insurance needs. Welcome to Statefarm family"
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Graciela Guerra

August 30, 2023

5  out of  5
rating by Graciela Guerra
"Excellent, exceeding, beyond, kind, calming. Lori thank you for your hard work and how you are always making State Farm better! I can not say enough about Lori, definitely sending people your way!"
We responded:
"Graciela, thank you for review so happy that Lori was able tp provide you with exceptional service and help you with your insurance needs. welcome to Statefarm family."
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Shawn Parker

July 17, 2023

5  out of  5
rating by Shawn Parker
"Very professional, courteous, and comprehensive support. They made all of the changes I needed and were great company while going through everything with me. I highly recommend this branch."
We responded:
"thank you Shawn, and I'm glad we are able to help you with your insurance needs."
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N T

July 2, 2023

5  out of  5
rating by N T
"Thank You Salah and Geni for a great experience in helping me with my business policy and now just added my personal Auto it was fast and professional the way insurance should be done looking forward to homeowners soon."
We responded:
"thank you for your business and thank you for the review.im glad we are able to help you with your business insurance and your auto. welcome to Statefarm family."